Ford Motor Credit Company: Contact Information and Key Addresses

Ford Motor Credit Company, often referred to as Ford Credit, is the financial services arm of Ford Motor Company. They provide a range of financial products and services, including auto loans, leases, and commercial lending, to support the purchase and ownership of Ford, Lincoln, and Mercury vehicles. Understanding how to contact Ford Credit is essential for managing your account, resolving issues, or exploring financing options.

Key Contact Methods and Addresses

While Ford Credit offers multiple channels for communication, physical addresses remain important for specific types of correspondence.

Mailing Address for Payments:

The most common reason to need a Ford Credit address is to mail a payment. It’s crucial to use the correct address to ensure your payment is processed promptly and accurately. Keep in mind that using online payment options or setting up automatic payments is often faster and more convenient.

The standard mailing address for Ford Credit payments is:

Ford Credit
P.O. Box 650585
Dallas, TX 75265-0585

Always include your account number on your check or money order to prevent delays in processing. Double-check this address on your billing statement to confirm it hasn’t changed.

Mailing Address for General Correspondence and Inquiries:

If you need to send general correspondence, such as documentation or inquiries related to your account, you can use a different address:

Ford Motor Credit Company
P.O. Box 5420
Carol Stream, IL 60197-5420

This address is suitable for sending documents related to lease transfers, insurance claims, or other account-related matters that don’t involve payments. Remember to clearly state your account number and the purpose of your communication.

Overnight Payments:

If you need to send an overnight payment, the address is:

Lockbox Services
Attn: Ford Credit Remittance
Lockbox 650585
2701 E. Grauwyler Road
Bldg 1 Ste 100
Irving, TX 75061

Other Contact Methods:

Beyond mailing addresses, Ford Credit offers several other ways to get in touch:

• Online Account Management: The Ford Credit website (fordcredit.com) allows you to manage your account online, make payments, view statements, and update your contact information.
• Phone Support: Ford Credit provides phone support for various inquiries. You can find the appropriate phone number on their website or in your account documents.

Before sending mail, consider whether your request can be handled more efficiently through online account management or by contacting customer service via phone. This can often result in faster resolution of your issue.

Important Considerations:

• Always verify the address: Check your billing statement or the Ford Credit website for the most up-to-date address information. Addresses can change, and using an outdated address can lead to delays.
• Include your account number: Ensure your account number is clearly visible on any correspondence you send.
• Keep records: Retain copies of all correspondence and payment confirmations for your records.

By utilizing the correct contact information and keeping accurate records, you can effectively manage your Ford Credit account and address any questions or concerns that may arise.