Uj Finance Office Contact Details

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Need to get in touch with the University of Johannesburg (UJ) Finance Office? Navigating university finances can sometimes feel complex, but knowing the right contact details can make the process much smoother. Here’s a breakdown of the different ways you can connect with the UJ Finance Office, depending on your specific query.

General Enquiries:

For general financial inquiries, it’s often best to start with the central contact point. This allows the university to direct your query to the most appropriate department efficiently. While a single, universally applicable email address or phone number for all general inquiries isn’t always available (as practices can change), your first stop should be the UJ website. Search for “Finance Office” or “Contact Us” within the finance section. This will typically lead you to a page that provides the most up-to-date general contact information. You can also try reaching out to the general UJ switchboard, and ask to be connected to the finance department. This can be a quick way to get directed to the correct person.

Student Accounts:

If your query relates to student fees, payments, refunds, or statements, you’ll want to contact the Student Finance department directly. The specific contact details for student accounts often vary depending on the campus (Auckland Park Kingsway, Auckland Park Bunting Road, Doornfontein, or Soweto). Again, the UJ website is your best resource here. Look for sections dedicated to “Student Finance,” “Fees,” or “Payments.” You should find email addresses and phone numbers specifically for student-related financial matters, often broken down by campus. Pay close attention to the campus information, as contacting the wrong campus office can delay your response. It’s also worth checking if UJ has a dedicated student portal where you can log in to view your account and potentially submit queries directly.

Supplier Payments:

If you are a supplier needing information on payments or invoices, there will be a separate contact for supplier-related finance queries. This might be located under “Procurement” or “Supply Chain Management” on the UJ website. Look for sections related to “Supplier Information” or “Vendor Payments.” The contact details will likely include a specific email address for invoice submissions and a phone number for payment-related questions. Be sure to have your supplier number and invoice details ready when contacting them.

Financial Aid & Bursaries:

For inquiries regarding financial aid, bursaries, or scholarships, you’ll typically need to contact a separate department dedicated to student funding. This department might be called “Financial Aid,” “Bursaries and Scholarships,” or something similar. The contact details will be available on the UJ website under sections related to student funding opportunities. Make sure to specify the specific bursary or financial aid scheme you’re inquiring about, as different programs may have different administrators.

Important Tips:

• Visit the UJ Website First: The official UJ website is the most reliable source for up-to-date contact information.
• Be Specific: When contacting the Finance Office, be clear and concise about the nature of your query. This will help them direct your request to the appropriate person.
• Have Your Information Ready: Whether you’re a student or a supplier, have your student number, supplier number, invoice details, or any other relevant information readily available.
• Keep a Record: Note the date, time, and name of the person you spoke with, as well as a summary of the conversation. This can be helpful for follow-up.
• Check for FAQs: The UJ website might have a Frequently Asked Questions (FAQ) section addressing common financial inquiries. This could save you time and effort.

By following these tips and utilizing the resources available on the UJ website, you can effectively connect with the appropriate department within the UJ Finance Office and resolve your financial queries efficiently.