The CBP National Finance Center (NFC) serves as the centralized payroll processing and human resources information technology (HRIT) provider for numerous federal agencies. While it plays a crucial role in the financial operations of many government entities, it’s important to distinguish the NFC’s physical location from the mailing addresses used for specific transactions related to federal employees.
The main physical location of the CBP National Finance Center is in New Orleans, Louisiana. Specifically, the address is:
CBP National Finance Center
13800 Old Gentilly Road
New Orleans, LA 70129
This location houses the administrative and operational staff responsible for developing, maintaining, and implementing the various HRIT systems and payroll processes. It’s the hub where the technological infrastructure supporting these crucial government functions is managed and refined.
However, it’s vital to understand that this New Orleans address is *not* typically the appropriate address for federal employees or agencies to use when submitting forms, documents, or payments related to their payroll, benefits, or other HR-related matters. The NFC uses a series of lockbox addresses and designated postal centers to streamline the handling of these transactions.
The specific mailing address you should use depends entirely on the type of transaction you’re conducting. For instance, if you’re a federal employee submitting a form related to your Thrift Savings Plan (TSP), the address will be different than if you’re an agency representative submitting a payroll file. The NFC provides detailed instructions and specific addresses for each type of transaction on its website and through its customer service channels.
Attempting to send payroll-related documents or payments directly to the Old Gentilly Road address in New Orleans will likely result in processing delays or even the misdirection of your information. The NFC’s lockbox system is designed to ensure that documents are routed to the correct processing unit as quickly and efficiently as possible.
Therefore, while the CBP National Finance Center’s physical location is a fixed point in New Orleans, always refer to the specific instructions provided by the NFC or your employing agency to determine the correct mailing address for your particular transaction. Utilizing the correct address will help ensure the timely and accurate processing of your request.